At Mahadevstore, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website operated by MAHADEV ENTERPRISE. By accessing or using our services, you agree to the practices described below.
1. Information We Collect
A. During Registration
When you create an account on Mahadevstore, we may collect:
Full name
Shipping and billing address
Phone number
Email ID
Gender
Date of birth
Style or shopping preferences (if voluntarily provided)
B. User Activity
We collect information related to:
Products viewed, wish-listed, or purchased
Delivery preferences and special instructions
Returns, refunds, cancellations, disputes
Customer support communications
C. Browsing Data (Automatically Collected)
IP address
Browser type and version
Device type and operating system
Pages visited
Session duration and navigation paths
D. User Interaction Data
Click activity and page interactions
Add-to-cart and checkout behavior
Conversion events and purchase activity
Device analytics to improve performance and user experience
2. How We Use Your Information
Your personal information is used for:
Account creation and verification
Processing orders, deliveries, and returns
Secure payment processing
Transaction record maintenance
Improving website functionality and shopping experience
Sending order confirmations and service updates
Fraud detection and platform security
Compliance with legal, tax, and regulatory obligations
Shipment tracking and customer notifications
3. Consent for Marketing Communications
We send promotional emails, SMS, or notifications only with your consent.
Consent is obtained when:
You create an account and opt in to receive offers
You subscribe to newsletters or promotional messages
You provide consent during checkout or profile settings
You may withdraw consent at any time by:
Clicking the “unsubscribe” link in emails
Updating communication preferences in your account
Contacting our support team
Please note that service-related messages (order updates, security alerts, etc.) may still be sent even if you opt out of marketing communications.
4. Information Sharing
Your information may be shared with:
Payment gateway providers
Courier and logistics partners
Technology and hosting service providers
Customer support partners
Legal or government authorities when required by law
Analytics and marketing partners (only with your consent)
Parties involved in mergers, acquisitions, or restructuring
We do not sell your personal data to third parties.
5. Cookies & Tracking Technologies
Mahadevstore uses cookies and similar technologies to:
Store user preferences
Analyze website traffic and shopping behavior
Improve website speed and navigation
Personalize content and recommendations
You may manage or disable cookies through your browser settings. However, certain features may not function properly if cookies are disabled.
6. Data Security
We implement industry-standard security measures including encryption, secure servers, and controlled data access to protect your information.
While we take strong precautions, no online system can be guaranteed to be 100% secure.
7. Service Notifications
You may receive essential service-related communications, including:
Order confirmations
Delivery and shipment updates
Account-related alerts
Security notifications
These communications are mandatory for service delivery and may be sent even if you opt out of promotional messages.
8. Children’s Privacy
Mahadevstore does not knowingly collect personal data from individuals under the age of 18.
If you believe a minor has provided personal information, please contact us immediately so appropriate action can be taken.
9. Data Retention
We retain personal data:
For up to 12 months after account closure, or
As required under applicable laws and regulations
Order records, transaction details, and support communications may be stored longer for legal, compliance, or audit purposes.
After the retention period, data is securely deleted or anonymized.
10. User Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your account and personal data (subject to legal requirements)
Withdraw consent for marketing communications
Raise concerns regarding misuse or data breaches
To exercise these rights, please contact our Grievance Officer or support team.
11. Third-Party Links Disclaimer
Our website may contain links to third-party websites, apps, or services.
Mahadevstore is not responsible for:
Privacy practices of third-party platforms
Content, policies, or security of external websites
We recommend reviewing the privacy policies of any external sites you visit.
12. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices.
All updates will be posted on our website. Continued use of the website after updates constitutes acceptance of the revised policy.
Contact Information & Grievance Officer
For privacy-related concerns, data requests, or grievances, please contact:
